Hyper-personalization: Powered by AI & Behavioral Science
Turn your data into actionable behavior-change intelligence
Healthcare organizations are sitting on data that is powerful and predictive — claims, social risk indicators, demographics, interaction history — but the majority still rely on generic segmentation that stops short of unlocking it.
Engagys changes that — combining insights derived from decades of applied behavior-based expertise, combined with the power of AI, to turn your existing data into personalized engagement that motivates members to action.
Our Approach
Engagys Personalization Engine™
Personalization Engine™ is a modular, AI-powered software solution tailored to your unique needs — it converts healthcare data into behavior change intelligence.
We scope each module around your highest-priority use cases, configure Engagys’ proven behavior-based segmentation IP as the foundation, and build the components your environment requires — delivering dynamic cohorts tied to behavior-change goals, actionable member personas, and individual-level personalization insights that go beyond segments to tell you how to engage each member specifically.
Outputs can inform your engagement team and feed directly into your orchestration, journey, and content workflows. The modular architecture makes it straightforward to expand scope without starting over.
How It’s Different
What Sets Personalization Engine Apart
Most segmentation models are built around who members are. Ours are built around what we want them to do. Every cohort is constructed around a specific behavior-change objective — medication adherence, preventive care completion, ER diversion — making the outputs directly actionable rather than descriptive.
Each segment is accompanied by a detailed member persona that goes beyond demographics to explain the behavioral drivers behind engagement patterns. Your team get a clear picture of not just who they’re reaching, but how to reach them and why the approach is likely to work.
The Personalization Engine is designed to work within your existing infrastructure, not replace it. Outputs feed directly into orchestration platforms, journey tools, and content workflows — improving what you’re already running without requiring a platform overhaul.
Audit reports designed for compliance and governance are embedded from the start. Every model output is traceable, transparent, and designed to withstand compliance scrutiny.
Proven Impact
10x
40%
100%
Our Approach
Engagys AI
Imagine having an engagement expert at your fingertips.
Engagys AI is a Retrieval Augmented Generation (RAG) tool that works as a plug-in to available LLMs – adding decades of practical healthcare consumer engagement experience to otherwise vanilla content. Engagys’ LLM tool incorporates healthcare-specific engagement strategies and behavioral science techniques to craft personalized, impactful messages. The tool empowers your team to deliver hyperpersonalized N of 1 member-centric communications, while scaling content creation.
Who We Work With
Built for Organizations Ready to Do More With Member Data
We help healthcare organizations move from generic outreach to action-based intelligence that changes what consumers do next. If you know your current approach isn’t driving behavior change, you’re leaving cost savings and revenue on the table.
We’re focused on organizations ready to turn engagement operations into a driver of innovation and competitive advantage.
What Engagys Personalization Modules Deliver:
- Improved member experience, satisfaction, and long-term retention
- Accelerated progress toward AI-enabled, individualized member experiences
- Greater engagement efficiency and demonstrable ROI across outreach programs
The Results
Healthcare Outcomes Enabled
Embed AI into Engagement & Experience Operations
Apply AI responsibly to enhance personalization, decisioning, and experience—while maintaining governance, compliance, and human oversight.
Enhance Member Experience & Retention
Design and execute consumer‑centric engagement initiatives that reduce friction, build trust, and improve satisfaction and retention across the member journey.
Increase Engagement Efficiency & ROI
Improve engagement performance by optimizing channels, messaging, and orchestration while reducing operational friction, duplication, and cost.
Ready to Scale Engagement Results?
What could AI-powered hyper-personalization unlock for your member engagement performance?