Measurable Client Results
2x
55%
30%
25%
Client Spotlight
Engagys developed an Osteoporosis Management in Women (OMW) solution for a regional health plan, resulting in a 75% increase in bone scans and kept appointments, a 35% year-over-year increase in the health plan’s measure, and 68% increase in member phone engagement.
Our experts:
- Assessed existing HEDIS outreach including both form letters and registered nurse (RN) phone calls.
- Optimized and personalized introduction letters and leave-behind tips.
- Added an RN outreach to key targets (including a control group to measure outcomes).
Our Approach
A Proven Framework for Care Gap Closure
Use data insights to identify high-impact opportunities, prioritize outreach, and deliver high-impact communications.
Build trust and satisfaction with tailored outreach that motivates action, drives behavior change, and improves care adherence using a personalized, multi-channel approach
Identify and resolve technology and operational gaps to streamline workflows and scale outreach effectively.
Develop highly targeted communications that directly address the root causes of member hesitancy, building trust, reducing skepticism, and making it easy for members to turn reluctance into action.
What We Know
Use Cases
- Post ED Outreach – FMC Measure
- Annual Flu Vaccine
- Breast Cancer Screening
- Colorectal Cancer Screening
- Reducing the Risk of Falling
- Improving Bladder Control
- Monitoring Physical Activity
- Diabetes Care – Eye Exam
- Diabetes Care – Blood Sugar Controlled
- Kidney Health Evaluation
- Controlling Blood Pressure
- Statin Therapy
- Osteoporosis Management in Women
What We Do
Solutions Driving Results
Consumer Engagement Strategy
Move from insight to action with consumer engagement strategies aligned to your business priorities and proven to drive member behavior change.
Campaign Design & Orchestration
Design relevant, member-centric campaigns by optimizing targeting, channel mix, timing, sequencing, and message strategy to improve CTA completion and member experience.
Personalization Modules
Embed AI into proven payer engagement decision systems, using data-driven insights, prioritization rules, and hypersonalization to deliver the right message at the right time.
Ready to close more care gaps?
Let’s talk about where your most important measures are stuck and how we’d build a gap closure strategy that moves them.