Engagys’ Eleventh Annual State of Engagement survey findings highlight key industry trends, challenges, and the future of member engagement.
Drawing on responses from healthcare payer organizations, this year’s survey sheds light on the most critical trends shaping healthcare consumer engagement, revealing how health plans are adapting to a year defined by growing budget and executive attention, shifting channel trends, and growing AI adoption.
Download the report to explore the full survey findings, along with key recommendations for improving member engagement and experience.
