Blog Post
For years, Engagys has partnered with national health plans to help reduce health disparities among members facing social risk factors. Our work focuses on closing gaps for vulnerable populations, including dual‑eligible, disabled, Medicaid, and other historically underserved members, by embedding equity and accessibility into everyday engagement, not treating them as standalone initiatives.
We have a comprehensive suite of services designed to help health plans stay ahead of the curve, including but not limited to:
Health Equity Population Analysis: Identify where social risk factors, health‑related social needs, and access barriers are driving disparities in experience, utilization, and outcomes and prioritize interventions that deliver measurable impact.
Health Equity-Focused Member Journeys: Improve member experience and health outcomes for members with Health Risk Social Needs (HRSNs) and Social Risk Factors (SRFs).
Health Equity Governance: Monitor and enhance your health equity and health outcomes initiatives across all teams to drive ongoing progress.
Health Equity Training and Educational Advisory: Train agents, care managers, and internal resources on effective disparity reduction strategies at all points of contact.
Client Results
- 25% improved colorectal cancer screening rates relative to a control by improving results among minority communities.
- +15% increase in annual wellness visits for Hispanic members vs. White members by promoting transportation benefit.
- 65% of hard-to-reach Medicaid members reported getting a flu shot after state-specific clinic information was provided on an educational call.
- 80% sustained engagement of Medicaid members successfully received asthma and diabetes SMS text messages and remained enrolled throughout the 52-week period.
The Engagys work was transformative. They helped us reach more chronically ill individuals, get them the help they need, and increase revenue for our plan clients.
