Measurable Client Results
80%
2-3x
475%
50%
Client Spotlight
Partnering with Engagys, a national health plan built and scaled multiple collaborative, agile marketing communication teams, yielding upwards of $20M in incremental bottom-line medical cost savings, while optimizing the plan’s multi-channel campaign execution through Salesforce Marketing Cloud.
Engagys experts:
- Created onsite agile teams to implement test-and-learn experiments.
- Deployed behavioral economic principles across multi-channel campaigns.
- Orchestrated multi-channel outreach, framing the use of home kits against getting a colonoscopy and/or foregoing screening.
- Ensured Medicare members who previously had not received their bi-annual screening by CMS guidelines, received multi-channel outreach to drive screenings.
- Trained client personnel and scaled teams across the enterprise.
Our Approach
Higher engagement. Lower cost-per-outcome.
Clean, connected foundations across data, governance, content taxonomy, and channel orchestration—so every campaign runs faster, with less waste.
Cross-functional teams that embed within your operations to rapidly test, optimize, and scale high-impact engagement strategies.
Align channel, cadence, and sequencing to each segment—reducing abrasion while shifting volume to lower-cost channels without compromising reach or performance.
Messaging built to convert action—not just awareness—grounded in A/B testing, behavioral science, and direct response principles.
Consumer-centric metrics, rapid feedback loops, and performance tracking tied to financial outcomes—enabling continuous improvement in weeks, not quarters.
What We Know
Use Cases
- AI Deployment and Operations for Call Center
- Communications Rationalization
- Training & Upskilling Lower-Cost Resources
- Digital Products Engagement
- Digital Transformation
- Member Portal Registration & Digital Engagement
- Self-Serve Enablement
- Preferences & Opt-In Strategy
How We Work
Embedded Engagement Accelerators
We operate as an extension of your team, serving as the engagement execution layer across your vendors, channels, and data to:
- Identify where engagement performance is breaking down
- Rebuild infrastructure to eliminate inefficiencies
- Continuously optimize campaigns & workflows to improve performance
From discovery through execution, our team is accountable for maximizing return on every member you reach.
What We Do
Solutions Driving Results
Engagement Operations as a Service
Equip your team with the operational support needed to execute and optimize critical business processes. Our technology-agnostic approach integrates seamlessly with your existing systems, giving you the power to scale impact without investing in new platforms or infrastructure.
Agile Engagement Teams
Get more done, faster with cross-functional, sprint-based teams that continuously design, launch, and optimize outreach, improving performance at an accelerated pace. We fill capability gaps and then transition knowledge and operations back to your teams for sustainable scale.
Digital Transformation & AI Acceleration
Upgrade your communications infrastructure. We modernize your member communications and journeys by consolidating, standardizing, and redesigning how outreach is planned, governed, and measured—then accelerate with responsible AI where it creates measurable value.
Where is your engagement spend leaking?
In a rapid benchmarking assessment, we’ll review your current engagement footprint: vendors, channels, and performance metrics. We’ll identify where value is leaking, and where the biggest opportunities exist to improve performance and reduce cost.