Measurable Client Results
$20M
12x
$5M
+$100M
Client Spotlight
A national health plan worked with Engagys to reduce cost of care across Part D, ER diversion, and rescue medications. Engagys’ optimization generated 10x the engagement in cost‑of‑care campaigns and 80% faster launches—all without waiting for a multi‑year transformation.
Engagys work included:
- Designed a highly personalized outreach campaign using member journeys that included segmentation to individualize both member content and delivery channel.
- Applied A/B testing, hyper-personalization, and proven behavioral science techniques to effectively drive member action.
Our Approach
Cost of Care Reduction Solutions
We pinpoint the behaviors that disproportionately drive up medical cost—and focus effort where change matters most. From gaps in care and medication adherence to site‑of‑care decisions and utilization patterns, we help organizations identify the specific, most high-value member behaviors that create avoidable costs and prioritize those with the highest impact potential.
We determine when, how, and whether engagement is likely to influence member behavior. Not every member needs outreach and not every moment is the right one. We apply engagement decisioning to ensure interventions are timely, appropriate, and aligned to both member context and cost containment goals.
We designed highly personalized campaigns leveraging member journeys that include segmentation to personalize member content and channel preferences. Using A/B testing & proven behavioral science results, our approach effectively and sustainably impacts member behavior change.
What We Know
Use Cases
Using your existing channels and platforms – or ours – we can help motivate consumers to:
- Choose in-network, high-performing providers
- Visit lower-cost sites of care
- Use walk-in clinics or PCP visits instead of the ER
- Avoid readmissions through ensuring adherence to care
- Enroll in mail-order pharmacy
- Switch to lower-cost medications, biosimilars, and generics
- Enroll in condition management options, like MSK, to avoid expensive surgeries
- Use cost-saving supplemental benefits, like transportation and telehealth
What We Do
Solutions Driving Results
Consumer Engagement Strategy
Access consumer engagement strategies to translate insight into action, improving performance across Stars, cost of care, and member experience.
Agile Engagement Teams
Get more done, faster with cross-functional, sprint-based teams that continuously design, launch, and optimize outreach, improving performance at an accelerated pace.
Engagement Operations as a Service
Equip your team with the operational support needed to execute and optimize critical business processes, giving you the power to scale impact without investing in new platforms or infrastructure.
Ready to Scale Engagement Results?
Book a personalized engagement benchmark and solution review.