Kathleen Ellmore is one of the earliest pioneers bringing the best of consumer marketing and data driven methodologies to healthcare. Instead of getting you to eat when you are not hungry and buy things you don't need, we can finally use the strategies to instead change the health equation in America. Kathleen previously led the Consumer Engagement consulting practice for Welltok (formerly Silverlink) for 12 years, leveraging its data repository of over a billion consumer health interactions, the best of behavioral economics, and the latest in clinical research, to create evidenced-based communications on what works to drive consumer healthcare behavior yielding better outcome and lower costs. She is often quoted in the trade and national press and is a regular speaker on the national stage, having spent the first twenty years of her career in brand marketing at leading consumer marketing organizations, including General Mills and P&G. Additionally, she was Vice President at Digitas, a leading direct marketing firm. Recently she was selected as Consultant Member of the first ever FDA's Patient Engagement Advisory Committee.
Best session of the entire conference
Upcoming Events
RISE Star Ratings Masterclass
The Power of Partnership: How Cross-Functional Collaboration Unlocks Part D Success
Engagys' Shannon O'Connell, Associate Partner and Melinda Nelbuebel, Senior Director of Pharmacy Operations at Blue Cross Blue Shield of Massachusetts, will explore how coordinated partnerships between pharmacies, providers, and multidisciplinary health plan teams drive meaningful results in Medicare Part D performance. Attend this session to discover real-world strategies and best practices for fostering cross-functional collaboration, breaking down organizational silos, and aligning efforts to support Part D measures and member experience. The speakers will cover how collective effort—across clinical, operational, and pharmacy channels—is essential to achieving five-star quality and delivering optimal outcomes for plan members.
Past Speaking Events
| YEAR | EVENT | SESSION/WEBINAR TITLE | LOCATION/LINK TO RECORDING |
|---|---|---|---|
| 2025 | WBL Webinar | Engagement as a Cost Lever: The New Math to Reduce the Cost of Care | Virtual |
| 2025 | Engagys Webinar | From Scores to Strategy: Next Steps for Stars Success | Virtual |
| 2025 | Ushur Webinar | Member Warm Welcome: Building Trust in the First 30 Days | Virtual |
| 2025 | Health Edge Leadership Forum | Ecosystem of Engagement: Driving Member-Centric Care in the Age of Consumerism | Boca Raton, FL |
| 2025 | International Federation of Health Plans (IFHP) CX Week | The State of Member Engagement in the Age of Consumerism | Los Angeles, CA |
| 2025 | Icario Client Summit | Engagement: The "Killer App" for Healthcare | Nashville, TN |
| 2025 | ACHE Annual Healthcare Summit | Panel: Financial Pressures & Technology in Healthcare | Foxboro, MA |
| 2025 | Engagys Webinar | Trust as a Competitive Advantage in AEP & OEP | Virtual |
| 2025 | RISE Member Engagement & Experience Symposium | The Math of Engagement: Lowering the cost of care through member behavior change | Chicago, IL |
| 2025 | Engagys Webinar (Co-Hosted with Redpoint Global | The AI-CX Connection: Why Data Readiness is the Payer Advantage | Virtual |
| 2025 | Engagys Webinar (Co-Hosted with Ushur) | The Art of Channel Balance in Healthcare Consumer Experience | Virtual |
| 2025 | Engagys Webinar | From Codes to Conversations: Driving Risk Adjustment Accuracy with Member Engagement | Virtual |
| 2025 | NCPDP Webinar | RxEngagement Revolution: Health Payers Share Leveraging Data to Increase Pharmacy Consumer Engagement and Measurable Outcomes | Virtual |
| 2025 | Engagys Webinar | Transform Healthcare Engagement: Unlock the Power of Multichannel Communication | Virtual |
| 2025 | RISE AI in Healthcare Summit | Transforming Member Experience with AI | Phoenix, AZ |
| 2024 | Engagys Webinar | Segmentation in the New World of AI | Virtual |
| 2024 | RISE West | Medicare Member Perspectives Focus Group Panel | Colorado Springs, CO |
| 2024 | Engagys Webinar (Co-hosted by AHIP & Redpoint) | Charting the Path to a Unified Digital Member Experience | Virtual |
| 2024 | GetWell Webinar | 5 Ways to Overcome Medicare Advantage Challenges: Strategies for Engagement and Profitability | Virtual |
| 2024 | Engagys Webinar | The Member-Centric Blueprint: Personalize, Harmonize, and Optimize Engagement & Outcomes | Virtual |
| 2024 | Engagys Webinar | Mastering Risk Adjustment: Boost Health Outcomes and CMS Payments | Virtual |
| 2024 | RISE AEP Medicare Readiness Summit | Applications of AI to Drive Member Acquisition and Enrollment | Coral Gables, FL |
| 2024 | League Connect Digital Summit | The Path to Consumer-Grade Engagement | Virtual |
| 2024 | League Connect | Leveraging Engaged Consumers to Help Drive Better Outcomes | Miami, FL |
| 2024 | RISE AI Summit | Applications of AI to Drive Member Engagement | Virtual |




