Artificial Intelligence

At Engagys, we specialize in the healthcare industry, helping health plans, providers, PBMs, and other healthcare organizations harness the power of Artificial Intelligence (AI) to reduce costs, elevate member engagement and experience, and drive meaningful behavior change.

We’ve helped clients formalize their AI strategies for member experience optimization, put AI to work to improve contact center performance, and leveraged genAI to optimize copywriting for healthcare consumer behavior change.

Engagys guides clients through the complexity and risk of AI adoption by delivering innovations that are practical, measurable, and transformative.

Engagys AI consulting solution results include:
  • 50% savings in labor costs
  • 5% increase in at-home appointments set and kept
  • 15% - 20% increase in both the Understandability and Accessibility scores of the Patient Education Materials Assessment Tool (PEMAT) across a batch of materials for a national plan

The following use cases are examples of how Engagys AI Consulting solutions can help you apply AI across your operations, member engagement, and clinical coordination - delivering real-world impact and positioning your organization for future success.

AI Strategy - Transformative AI Strategy for Healthcare Innovation

Engagys delivers healthcare-specific AI strategy consulting that bridges visionary goals with practical execution. From AI-ready data architecture to personalized engagement roadmaps, we help health plans, providers, PBMs, and other healthcare organizations future-proof their operations with scalable, secure, and high-impact AI solutions. Learn more:

AI-Enabled Engagement - Personalized, Predictive, and Scalable Member Engagement


Our AI-enabled engagement consulting services empower healthcare organizations to deliver hyper-personalized, real-time member experiences. Using generative AI, NLP, and predictive analytics, Engagys maps out how to optimize every interaction - driving improved outcomes, stronger relationships, and measurable ROI. Learn more:

Contact Center - AI-Powered Contact Center Optimization

Reimagine your healthcare contact center with AI. Engagys helps you integrate real-time transcription, smart chatbots, and GenAI-driven coaching to reduce costs, enhance agent performance, and improve member satisfaction - without disrupting current workflows. Learn more:

Data Management - Healthcare Data Intelligence for Proactive, Personalized Care

Unlock the full potential of your data with Engagys’ AI data management consulting services. From whole-person predictive insights to care coordination and model modernization, we help turn fragmented data into actionable intelligence that powers individualized care and operational efficiency. Learn more:

Vendor Assessment - AI Vendor Selection Made Simple

Navigating the crowded AI vendor landscape is complex - we make it easy. Engagys evaluates, compares, and recommends the best-fit AI vendors based on your goals, infrastructure, and risk profile, ensuring scalable, compliant, and cost-effective implementation. Learn more:

Governance - AI Governance and Implementation for Sustainable Success

Build and use AI responsibly with Engagys. We assess technology gaps, design scalable implementation strategies, and establish robust AI governance frameworks - ensuring compliance, security, and long-term impact in your healthcare AI initiatives. Learn more:

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See the Engagys AI LLM tool in action – just one of the many AI solutions Engagys offers.

Engagys AI
Engagys AI