Behavioral Science Workshop for CX Leaders

Move Members from Awareness to Action

A custom, hands-on workshop for health plan CX teams focused on improving member engagement and experience.

Behavioral Science: The Secret to Transforming Member Experience

Health plans are investing heavily in member experience, personalization, and digital engagement — but more communication doesn’t always drive action.

Engagys closes that gap by applying proven behavioral science techniques used by leading consumer brands to help health plans increase engagement, improve experience, and dramatically improve health outcomes.

For a limited time, we’re offering complimentary, custom workshops for select qualified CX teams.

In these private, tailored sessions, we’ll work directly with your team to tackle your highest-priority CX challenges, whether it’s reimagining a member journey or transforming a specific campaign, using a behavioral science lens.

What You’ll Learn:

  • Diagnose why members do not act, even when the message is clear
  • Identify behavioral barriers across the member journey
  • Use behavioral science to improve response, trust, and follow-through
  • Apply practical proven frameworks to campaign strategy, timing, channel, and creative execution
  • Design iterative test & learn strategies to incrementally improve engagement results
  • Connect member experience improvements to measurable business outcomes
Request Your Custom, Private Workshop

Who Should Attend

We’re offering private, tailored workshop spots to a limited number of CX teams, on a first-come, first-served basis. This workshop is designed for:

Teams who are:

  • Struggling to move from CX strategy → execution 
  • Seeing low member engagement despite ongoing efforts
  • Striving to improve member experience, retention, and trust
  • Facing internal pressure to demonstrate measurable impact 
  • Aiming to reduce overall cost of care, while elevating member experience

With titles like:

  • VP / Head of Consumer/Member Experience
  • VP / Head of Consumer Member Engagement 
  • VP / Head of Digital Experience 
  • Marketing and MarTech leaders
  • Quality leaders focused on Stars, CAHPS, HEDIS, or HOS 


Proven Results of Behavioral Science

$100M+

in cost of care reduction impact annually through increased engagement, driven by hyper-personalization and behavioral science-based A/B test & learn.

89%

lift in colorectal cancer screenings among a population of Hispanic descent, by applying behavioral science principles to optimize IVR voice selection.

100%

improvement in engagement rates driven by behavioral analysis, targeting and segmentation, messaging and cadence optimizations.

15%

lift in health outcomes for members who said “yes” to taking an action through IVR call design optimized around a simple intention question

Learn the Secrets of Behavioral Science for CX

Use the form below to request your complimentary, custom behavioral science CX workshop.

Spots are limited; workshop applications must be submitted by July 10th.

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